Parts & Service
Rally Service Request
Our Factory Service Center rally team travels to selected events throughout the year to provide emergency service to our customers that attend major national rallies or owner club events. As a Fleetwood RV owner and an attendee of one of these events, you qualify for on-site rally service. Please read the information below and complete the service-request-form in as much detail as possible.
- June 10-14, 2014; Fleetwood RV National Rally, DuQuoin, IL
Rally Repair Guidelines
Owner Club and National Events – Limited to a maximum of 2 functional items repaired
- Labor will be provided at no charge, compliments of Fleetwood RV
- All components replaced which qualify for supplier or Fleetwood RV warranty will be provided at no charge to the customer.
- Any components replaced that are not within either the supplier or Fleetwood RV warranty term limitations will be provided at a cost to the customer, but at a significantly discounted price. This special component pricing only applies to services provided at a Rally and may exclude some components.
Items that cannot be addressed at a rally:
Safety Related Exclusions
- Because we do not have fall protection available, our technicians will not be permitted to get on top of a motor home roof at any time.
- Any repairs requiring lifting or jacking of the motor home, or that would require a technician to work under a motor home cannot be performed at a rally.
- Any other repair creating a safety risk for the technician at the discretion of the rally service supervisor
- Certain repairs of doors, windows or windshields
- Paint and body repairs
- Installation of accessories or after-market modifications
- Cosmetic repairs
- Water filters and/or maintenance items
- Any other repair that cannot be completed in the field at the discretion of the rally service supervisor.
- Chassis repairs will only be performed by and at the discretion of the chassis' manufacturer
- Certain component repairs or adjustments may only be performed by and at the discretion of the component's supplier
If you have any questions please see your service representative at the rally.